Deliveries are managed through the French postal service and are fully traceable.
Keyring Necklace (Arum): Made to order, completed within 2–3 working days.
Estimated delivery fees and times (including production):
• France : €12 (4–7 working days)
• Europe : €29 (8–14 working days)
• Worldwide : €39 (10–18 working days)
Once your order is shipped, you will receive a confirmation email with a tracking number. A signature is required upon delivery.
Please note that delivery times are estimates and may vary due to customs or postal delays. Additional import fees may apply to international orders.
Customs and Duties
Orders shipped outside the EU are sent delivery duties unpaid (DDU). Customs fees, duties, and taxes are the buyer’s responsibility and may be collected by the carrier upon delivery.
Return Policy
You have 7 days from receiving your order to request a return. Items must be returned within 14 days in their original condition and packaging. Return shipping costs are the buyer’s responsibility.
Non-returnable items:
• Damaged or incomplete items
• Custom or personalized orders
For assistance or to arrange a return, please contact us.